Terms and Conditions

Welcome to Turbo Speed! By using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase or using any of our services.

1. General Information

These terms and conditions apply to all purchases made through our website and services. By using our services, you agree to comply with these terms. We reserve the right to update or change these terms at any time, and the updated version will be posted on this page.

2. Products and Services

We offer a range of products and services, including reconditioned and new turbochargers, performance and hybrid turbos, injectors (new and reconditioned), parts for turbochargers, and DPF cleaning services. All items are subject to availability.

• Product Specifications: We make every effort to ensure product descriptions, images, and prices are accurate. However, we reserve the right to change specifications, availability, and prices without prior notice.
• Services: Our services include turbocharger reconditioning, injector reconditioning, DPF cleaning, and more. We aim to provide these services with the highest standards of quality.

3. Ordering and Payment

• Placing an Order: When you place an order, you are making an offer to purchase the products and services under these terms and conditions. We reserve the right to refuse any order.
• Payment: Payment for orders can be made through the available payment methods on our website. Payments are processed securely, and we do not store your payment details.
• Order Confirmation: Once your order is confirmed, you will receive an email or notification confirming your purchase. This does not signify acceptance of your order until the goods are dispatched.

4. Pricing and Delivery

• Pricing: All prices are shown in GBP (£) and are inclusive of VAT unless otherwise stated. We reserve the right to change prices without prior notice.
• Delivery: We offer various delivery options including next-day DPD delivery, self-collection, and local delivery in Bedford and Manchester. Delivery times are estimated and may vary based on availability and location. We aim to dispatch orders promptly but are not liable for delays caused by third-party delivery services.
• Shipping Costs: Shipping costs will be calculated at checkout based on the delivery method and location.

5. Returns and Cancellations

• Returns: You have 30 days from the date of delivery to return items that are unused, in their original packaging, and in resellable condition. Returns must be authorized before being sent back, and you will be responsible for return shipping costs.
• Faulty Products: If you receive a faulty or damaged item, please contact us immediately. We will arrange for a return or replacement and cover the cost of return shipping.
• Cancellations: If you wish to cancel your order before it has been shipped, please contact us as soon as possible. Once the order has been shipped, it cannot be cancelled.

6. Warranty

• Turbochargers and Injectors: Our reconditioned products come with a warranty as specified in the product description. The warranty covers manufacturing defects but does not cover damage due to improper use or installation. Please read the warranty details for each product carefully.
• Services: Our services, such as reconditioning and DPF cleaning, come with a guarantee for quality. If you encounter any issues within the warranty period, please contact us for assistance.

7. Liability

• Limitation of Liability: We are not liable for any indirect, consequential, or incidental damages arising from the use of our products or services. Our liability is limited to the value of the product or service purchased.
• Product Use: You are responsible for ensuring that products are used in accordance with the manufacturer’s guidelines and for any consequences resulting from incorrect use or installation.

8. Privacy and Data Protection

We value your privacy. All personal information provided to us will be handled in accordance with our Privacy Policy, which outlines how we collect, store, and use your data. By using our services, you consent to the collection and processing of your personal data as described in our Privacy Policy.

9. Intellectual Property

All content on our website, including text, images, logos, and graphics, is protected by intellectual property laws. You may not use any content without our permission, except for personal, non-commercial use.

10. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising from the use of our website or services will be resolved in the courts of England and Wales.

11. Contact Us

If you have any questions or concerns about these terms and conditions, please feel free to contact us:

• Email: bedford@turbospeed.co.uk
• Phone: 01234857121
• Address: 44-46 Bunyan Rd, Kempston, Bedford, MK42 8HL

By using our services and making purchases from Turbo Speed, you acknowledge that you have read and agree to these terms and conditions. Thank you for choosing us!